How does that old joke go? A fellow walks into the doctor’s office with a bad stomachache. The doctor examines him and says, "I think you need your appendix out." The patient says, "I want a second opinion," and the doctors says, "… and I think you’re ugly." Badda-boom. Okay, so maybe it isn’t so funny anymore. Well neither is a project estimate that is ill-conceived, resulting in misrepresented delivery expectations. There are times when a second opinion estimate is critical to the on-time, on-budget delivery of software and to ensure a high level of customer satisfaction.